Returns & Exchanges

At Neat™, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel in its original condition. If your fit isn't perfect, our streamlined process ensures a quick exchange or a full refund to your original payment method.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print & Pack

  Download your prepaid shipping label and securely place your items in the original packaging, ensuring all tags remain attached.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; we will notify you via email as soon as your return is received at our warehouse.

• 4.
  Receive Your Refund

  Once our quality team inspects the items, your refund or exchange will be processed within 5-7 business days.